We can experience high volumes of calls at certain times of the day, so to save you time why not check out our list of FAQs?



What does The Recycling Factory do?

We collect and recycle inkjet cartridges through our various collection schemes. We process all items on-site and do not commit to landfill. Any items that we are unable to recycle are broken down so that the items can be disposed of ethically.

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Why do you offer recycling schemes?

Millions of cartridges are simply thrown away each year. Some of these items contain hazardous materials that can take years to decompose and have a negative affect on our environment. By collecting and recycling these materials, we can stop them going to landfill and help save the environment.

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Why should I recycle?

By recycling your empty cartridges, you too could be helping the environment. If you are interested in recycling your inkjet cartridges, you can raise additional revenue for yourself or help raise vital funds for a charity of your choice.

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Do you take all inkjet cartridges?

Unfortunately, we are unable to pay for all inkjet cartridges. If you are an individual recycling for cash you will need to check against the list of recyclable inkjet cartridges as to whether or not your items have any value.

If you are interested in recycling for charity, please check our individual charity pages for details of the inkjet cartridges we can recycle. Please note that our recycling lists are updated on or around the 1st of each month.

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Do you recycle toner cartridges?

We currently are unable to accept and laser toner cartridges back for recycling.

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Can anyone recycle?

We are a charity. How can we join your recycling scheme?

To set up a recycling scheme for your charity, simply email us at info@trf-uk.com with your charity number and contact details, and a member of the recycling team will be in touch.

We are a school. How can we join your recycling scheme?

To set up a recycling scheme for your school, simply email us at info@trf-uk.com with your contact details, and a member of the recycling team will be in touch.

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Does it cost anything for me to recycle?

We offer a zero cost recycling service.

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Do you provide recycling boxes?

In an effort to reduce our carbon footprint, we now ask that customers wishing to recycle in large volumes provide their own suitable container that can be sealed e.g. a cardboard box. We will provide you with a label to affix to your box so that your collection is completely trackable.

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I’m a Tesco customer. Do you run a recycling scheme for us?

Yes, we run a separate inkjet cartridge recycling scheme for Tesco customers, enabling you to earn green clubcard points for cartridges which are part of the Tesco listing of eligible cartridges. For each cartridge which can be successfully recycled, you can earn up to 125 points. Please click here for further information. You do not need to set up an account with us to recycle under this scheme.

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Do you recycle mobile phones and gadgets?

No – the only items we recycle are inkjet cartridges.

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